REFUND POLICY

VIVRE HOME Refund Policy 💛🏡

At VIVRE HOME, your happiness matters! If you’re not completely satisfied with your purchase, here’s how our refund process works:

1. Returns & Refunds 🔄

  • Items can be returned within 14 days of delivery 📦

  • Products must be unused, in original condition, with all tags/packaging intact ✨

  • Personalized or custom-made items are non-refundable ❌

2. Refund Process 💳

  • Contact us at [email/contact info] with your order details ✉️

  • Once we receive and inspect your return, we’ll notify you of the refund approval ✅

  • Approved refunds will be credited to your original payment method within 7–10 business days ⏳

3. Non-Refundable Items ❌

  • Damaged due to misuse or improper handling ⚠️

  • Personalized/custom products 🖊️

4. Exchanges 🔁

  • Exchanges available only for defective or damaged items 🛠️

  • Contact us immediately with photos if your item is defective 📸

5. Shipping Costs 🚚

  • Shipping charges are non-refundable 💸

  • Return shipping is the customer’s responsibility unless the item is defective or sent incorrectly 🚚

Your satisfaction is our priority 💛
For questions about returns or refunds, reach out to [email/contact info] 📧